Introduction tothe Second Edition Preface 1.What Users Do AMeanstoanEnd The Basics of User Research Users’Motivation to Learn The Patterns Safe Exploration Instant Gratification Satisficing Changes in Midstream Deferred Choices ’ Incremental Construction Habituation Microbreaks Spatial Memory Prospective Memory Streamlined Repetition Keyboard Only Other People's Advice Personal Recommendations2.Organizing the Content: Information Architecture and Application Structure The Patterns Clear Entry Points Menu Page Pyramid Modal Panel Deep—linked State Escape Hatch Fat Menus Sitemap Footer Sign—inTools Sequence Map Breadcrumbs Annotated Scrollbar Animated Transition ……